Policies


Please order with care, as all special orders are non-refundable!

Order Processing 

All items are hand-made to order by individual artists. After placing your order, we will contact you within 24 hours to inform you of the status of your order and an estimated shipping date. In-stock items will ship the next business day while out-of-stock items will ship in 2-3 weeks. If you would like to know in advance which items are in-stock, please contact customer service.

Items are available for shipping to the continental U.S. All shipments include processing. Any order over $100 will be shipped USPS Priority at no charge. 

USPS Priority Mail: $15 (for orders under $100)

FedEx Overnight: $50

 

Order Cancellation 

You may cancel your order within twenty-four hours. To do so, please contact customer care.

 

Return Policies

In the case of unworn and undamaged items, merchandise ordered online can be returned for full refund within ten business days of purchase and can be returned for store credit within fifteen business days. Please contact us to authorize the return. Angelo is not responsible for loss or damage of returned shipments so please ship and insure items accordingly.

 

Repair Policies

We guarantee repairs on all jewelry purchased from Angelo. Charges will vary and will be assessed upon receipt of each item. 

We are happy to check out your jewelry repair needs for jewelry items purchased elsewhere as well. We will need to assess each piece to determine our ability to assist you. Please stop by or contact us for assistance.   

Laser welding and inlaid stones are our specialties.

 

Ring Sizing 

For assistance in ring sizing, please contact customer service and we will be happy to provide plastic ring sizers and sizing instructions.